Privacy Policy

1. Introduction

Quazentor ("we," "us," or "our") provides AI-driven portfolio analysis and related informational tools. We respect the privacy of our users ("you," "your") and are committed to protecting the personal data you share with us. This Policy applies to all information collected through our website, dashboard, and any related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms described here, please discontinue use of the Services.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, password, and other details provided when you register for an account.
• Usage data: pages visited, features used, time spent on the Services, referring URLs, and interaction patterns.
• Device and technical data: IP address, browser type, operating system, device identifiers, and general location inferred from IP address.
• Communications: information you provide when contacting support, submitting forms, or responding to surveys.
• Cookies and similar technologies: data collected through cookies, local storage, and analytics tools as described in Section 6.

We do not knowingly collect sensitive financial account credentials (such as brokerage login details) unless explicitly required and disclosed at the point of collection.

3. How We Use Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining the Services.
• Personalising content, dashboards, and analytical outputs.
• Communicating with you about updates, security notices, and support requests.
• Monitoring, analysing, and improving the performance and reliability of our Services.
• Detecting, investigating, and preventing fraudulent or unauthorised activity.
• Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Services, provided such interests are not overridden by your rights.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, under appropriate confidentiality obligations.
• Legal and compliance: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, subject to confidentiality arrangements.
• With your consent: where you have explicitly authorised us to share information with a third party.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, remember preferences, and understand usage patterns. You can control cookie settings through your browser; disabling certain cookies may limit functionality of the Services. We may also use third-party analytics providers that collect information through cookies to help us understand how visitors interact with our website.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our Services.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which can include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of your information in a structured, commonly used format.
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction without appropriate consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. This document is a general template and does not constitute legal advice; please consult a qualified professional to ensure compliance with laws applicable to your specific circumstances.